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Mgsmart.com

Our Commitment To Your Privacy

Your privacy is important to us.

To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

•Name

•Shipping/Billing Address

•Email address

•Phone number

•Credit/Debit Card Information

How That Information Is Used:

Information we collect on Mgsmart.com may be used to enhance your shopping experience in the following ways:

THE SECURITY OF YOUR PERSONAL INFORMATION.

What Personal Information We Collect As set forth in more detail below, Mgsmart.com ("Mgsmart.com" or "We") collects personal information that you provide when using the Mgsmart.com web site ("Site"). This information includes your first and last name, email address. We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity.

HOW WE USE YOUR PERSONAL INFORMATION.

Information we collect on Mgsmart.com may be used to enhance your shopping experience in the following ways:

• Deliver merchandise and services that you purchase online.

• Prevent fraud and bill you for your purchases.

• Confirm your orders.

• Respond to your customer-service inquiries or requests.

• Communicate great values and featured items to you.

• Find and stock the products you want.

• Customize your shopping experience.

• Comply with valid legal procedures, requirements, regulations, or statutes.

 Mgsmart.com does not intentionally collect personal information about children under the age of 13. If you are under the age of 18 but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by the Mgsmart.com Terms of Use. Children under the age of 13 may not use this Site and parents or legal guardians may not agree to the Mgsmart.com Terms of Use on their behalf. If you do not agree to (or cannot comply with) any of the Mgsmart.com Terms of Use, do not use this Site.

Purchase Information.

When you make a purchase from Mgsmart.com, we collect your name and payment method information, such as credit card information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient's).

Other Times We May Collect Personal Information.

From time to time, Mgsmart.com may conduct surveys, contests, and sweepstakes via this Site, email, other media. If you participate, we may collect your name, email address, mailing address and other personal information. You must be 13 years or older to complete a survey or contest. We will never sell or rent such information to any third parties.

When and With Whom We Share You’re Personal Information We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information and/or purchase history only with our agents, representatives, service providers, and contractors for limited purposes, including but not limited to, fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers; providing customer service; enhancing and improving customers' shopping experience; administering or facilitating surveys, contests, or sweepstakes; offering targeted marketing communications to users that opted-in to receive such communications; enabling access to our partners' web sites; providing a personalized shopping experience; preventing fraud; and completing payment method processing. Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.

How We Protect the Security of Your Personal Information.

The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet Mgsmart.com has also obtained a digital certificate from Yahoo and Paypal inc., a leading provider of Internet trust services. When you enter a secure portion of this Site (which is any page containing any of your personal information), an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small popup window displaying site-security information will appear. This certificate guarantees that your personal information is being transmitted in secure (encrypted) form to a Mgsmart.com web server, not to some unknown or unauthorized server.

Changes to the Mgsmart.com Privacy Policy.

This Privacy Policy was last updated on May 03, 2013. We reserve the right to change, modify or amend this policy at any time. Please check our Privacy Policy periodically for changes. Use of Mgsmart.com web site after modification implies that you consent to this Privacy Policy as modified.

TRADEMARKS.

Certain marks used on the Site are registered trademarks or service marks of Mgsmart.com or our affiliated companies, in the United States and other countries. Certain graphics, logos, page headers, button icons, scripts, and service names are trademarks, service marks, or trade dress of Mgsmart.com or our affiliated companies. Our trademarks and trade dress may not be used for any commercial or other purposes by any party other than Mgsmart.com or our affiliated companies without our prior written consent. All other trademarks and service marks not owned by Mgsmart.com or our affiliated companies that appear on this site are the property of their respective owners, and may or may not be used without their prior written consent.

Brand Names and Logos are the property of the their respective company.

Our Commitment To The Security of Your Data

Contact Us

Email: customerservice@mgsmart.com

Thank you for shopping at Mgsmart.com!

TERMS OF USE.

•Use of this Site By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under the age of 18 but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. Mgsmart.com does not intentionally collect personal information about children under the age of 13. Children under the age of 13 may not use this Site and parents or legal guardians may not agree to these Terms of Use on their behalf. If you are a parent or legal guardian agreeing to these Terms of Use for the benefit of a child between the ages of 13 and 18, be advised that you are fully responsible for his or her use of this Site, including all financial charges and legal liability that he or she may incur. If you do not agree to (or cannot comply with) any of these terms and conditions, do not use this Site. All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information may constitute a breach of these Terms of Use. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item's) requested.

 All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of MGSMART.COM or its suppliers and protected by U.S. and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited.

OBJECTABLE MATERIAL.

•You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that Mgsmart.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable.

 PRICING INFORMATION.

•While Mgsmart.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. Mgsmart.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, MGSMART.COM shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, MGSMART.COM may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We strive to provide you with the lowest prices possible on Mgsmart.com. However, sometimes a price online does not match the price in different stores. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without notice.

 SOLD OUT PRODUCTS.

•While Mgsmart.com strives to provide special online prices, there will be times where there will be items that will be put on sale for a limited amount of time, and they may sale out in seconds. In the event that something like this would occur and even if a confirmation was received, Mgsmart.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. Therefore, MGSMART.COM may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

ORDER ACCEPTANCE.

•Please notes that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.

TERMINATION.

•These Terms of Use are effective unless and until terminated by either you or MGSMART.COM You may terminate this Agreement at any time, provided that you discontinue any further use of this Site. MGSMART.COM also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in MGSMART.COM sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or MGSMART.COM, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the Terms of Use or otherwise. MGSMART.COM right to any Comments shall survive any termination of this Agreement.

Shipping Policies

Shipping Charges:

Shipping charges are calculated based on a combination of the products purchased, address destination and shipment methods while taking into account any applicable promotional shipping offers.

Determining shipping charges is as simple as 1-2-3:
   1.  Add the product's to your shopping cart
   2.  Go to the "Calculate Shipping" section in your cart and enter the destination zip code
   3.  Click the “Calculate Shipping” button

Shipping Methods:

Mgsmart.com makes every effort to ship all products in the fastest and least expensive method available (expedited shipping methods are available for an additional cost). Our chosen provider is UPS, but we may use FedEx or United States Postal Service.

For smaller items our shipping options are:

• Standard Ground: Your product will be delivered in estimated 5 to 7 business days after the product leaves the warehouse. Our chosen provider is UPS, but we may use FedEx or United States Postal Service. available only to United States.

• UPS 3 Day: Your product will be delivered in 3 business days after the product leaves the warehouse. (available only to United States.)

• UPS 2 Day: Your product will be delivered in 2 business days after the product leaves the warehouse. (available only to United States.)

• UPS Next Day: Your product will be delivered the next business day after product leaves the warehouse. (available only to United States.)

• Standard Canada: Your product will be delivered in estimated 7 to 10 business days after the product leaves the warehouse. (available only to Canada.)

• International Mail: Your product will be delivered in estimated 15 to 30 business days after the product leaves the warehouse.

For larger items that require truck delivery our shipping options are:

 
• Freight Carrier: Your product will be delivered curbside via truck transportation personnel. (available only to United States.)
 
International Shipping

• Charges: The cost to ship internationally varies and depends on the size and destination of the shipment. Your total shipping charges (US dollars) will appear during the Checkout process, before payment is entered. For more information about international shipping, you can contact us at customerservice@mgsmart.com

•Restrictions: We are unable to ship to any international PO Box addresses. Please be advised that we are unable to ship to the following countries:

  • Afghanistan, Albania, Andorra, Antarctica, Ascension Island (UK), Belarus, Bosnia , Bouvet Island (Norway), British Indies Chagos, Bulgaria, Caroline Islands, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo, Congo (Democratic Republic of), Croatia, Cuba, Czech Republic, Estonia, Falkland Islands, French Southern Territories, Gambia, Ghana, Greece, Guinea-Bissau, Heard & McDonald Islands (Australia), Herzegovina, Hungary, India, Indonesia, Iran, Iraq, Jan Meyen Island (Norway), Johnston Island (US), Lao Peoples Democratic Republic (previously Laos), Latvia, Lebanon, Liberia, Libya, Lithuania, Macedonia, Malaysia, Marshall Islands, Mayotte, Mexico, Midway Islands (US), Myanmar, Nauru, Nigeria, Niue, North Korea, Pakistan, Pitcairn Island (UK), Romania, Russia, Rwanda, Saint Helena (UK), Saint Pierre and Miquelon, Sao Tome and Principe, Senegal, Serbia & Montenegro, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, Sudan, Syria, Svalbard and Jan Mayen, Taiwan, Thailand, Togo, Tokeiau (New Zealand), Tristan Da Cunna (UK), Turkey, Turkmenistan, Ukraine, Vietnam, Wake Island (US), Western Sahara, Yugoslavia
  • Who Pays for Duties and Taxes? Our prices do not include duties, value-added taxes or miscellaneous fees. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office. Please keep this in mind when shipping a gift item to a destination outside the U.S.

    "Buyer is responsible for any taxes that due to international shipping."

    There will be no returns or exchanges on any merchandise shipped to international address (Including Canada )(No exceptions).

    If the order is not received by the buyer because of fees or taxes required by the sending country, Mgsmart.com takes the order as a lost due to buyer and there will be no recovery of the goods or payments (No exceptions).

    If the buyer do not receive the order after the attempts by UPS or USPS, Mgsmart.com takes the order as a lost due to buyer and there will be no recovery of the goods or payments (No exceptions).

    Other Exceptions and Restrictions

    All order shipping to PO Boxes, Military Bases (APO, FPO, etc.), and U.S. Territories (Guam, Northern Mariana Islands, etc.) is available with International method only and will ship by US Postal Service. (Puerto Rico available with UPS Ground or international mail (APO, FPO, etc.))

    Rural Delivery/APO/FPO/Guam/Puerto Rico/P.O. Boxes Delivery to remote or rural areas may take longer than specified. Items ordered together may ship separately. Express Delivery is not available for APO/FPO or P.O. Box addresses and some bulky or heavy items. Express shipping to Guam and Puerto Rico subject to local delivery timelines, and may be delayed. There is no delivery on holidays. Mgsmart.com can provide tracking information to initial point of delivery only. Please contact your local USPS or PO Box location or Military mail station for additional tracking information.

    Power Rangers Territorial Restrictions Power Rangers items not available for sale or shipment in Brunei, Burma, Cambodia, China, Hong Kong, Indonesia, Japan, Korea, Laos, Macao, Malaysia, The Philippines, Singapore, Taiwan, Thailand, Vietnam, European, African (except South Africa) and Middle Eastern Countries.

    RETURN  & EXCHANGE POLICY.

    All Merchandise, except Collectible Items or Limited Edition Items gift Cards can be returned in its Original Packaging Materials.

    If you were sent and incorrect, damage or defective product, we can either replace the exact items, you may place a new Order or we can issue you a refund or credit. (except Collectible Items or Limited Edition Items)

    We do offer a 100% guarantee on all of our products.
    (Restrictions do apply-see below)

    The Return or Exchange policy varies depending on the manufacturer or Distributor on large items such as Refrigerators, Stoves and Furniture. To obtain the corresponding information you must write to :  customerservice@mgsmart.com
    We must be notified of any return or exchange within 3 days of your receiving the initial order.  After the 3 days this return or exchange policy is void.

    A receipt dated within 3 days is required for all returns and exchanges; All returns and exchanges must be new, unused, and contain all original packaging and accessories. With your original receipt dated within 3 days, we will offer you a return or exchange based on the original method of payment. For purchases made with multiple tenders, the dominant tender may be refunded. the return will be verify by Mgsmart.com if was approved on base of the condition of the items, the refund will made on 60 to 90 days.

    Exchanges without receipt are limited and subject to approval. Approved exchanges without receipt will be offered at the lowest selling price.

    Acceptable identification may be requested during any return or exchange transaction.

    There will be no returns/exchanges on any merchandise found to be worn, used, or tampered with. 

    Shipping And Delivery Charges are not refundable and you will be responsible for paying for the new shipping and insurance charges both ways ; you will be charged at the same payment method. (No exceptions). 

    There will be no returns or exchanges on any merchandise shipped to international address (Including Canada )(No exceptions).

    "Buyer is responsible for any taxes that due to international shipping." (No exceptions).

    If the order is not received by the buyer because of fees or taxes required by the sending country, Mgsmart.com takes the order as a lost due to buyer and there will be no recovery of the goods or payments (No exceptions).

    If the buyer do not receive the order after the attempts by UPS, Mgsmart.com takes the order as a lost due to buyer and there will be no recovery of the goods or payments (No exceptions).
     

    EXCHANGE POLICY:

    The item returned will be credit to the original payment method and the new item(s) will be charged to  the same payment method . Shipping will be charged for the new item(s) sent.

    Acceptable identification may be requested during any return or exchange transaction.

    There will be no returns/exchanges on any merchandise found to be worn, used, or tampered with. 

    There will be no returns/exchanges on any Limited Edition, Collectibles Items, Vinylmation, Fine Jewerly, Memorabilla merchandise, trading pins, Special orders Merchandise and Merchandise marked " AS IS " or " All Sales Finals," Gif Boxes,Plastic Shopping Bags.(No exceptions)

    Shipping And Delivery Charges are not refundable and you will be responsible for paying for the new shipping and insurance charges both ways ; you will be charged at the same payment method. (No exceptions). 

    There will be no returns or exchanges on any merchandise shipped to international address (Including Canada )(No exceptions).

    For any exchange we need the original receipt, and the product must be at its original condition, including the box, bar code, and all accessories. It must also be packaged up as it was when received because it is your responsibility that nothing gets broken. All electronics: Cameras, Monitors, Printers, Computers, Camcorders, Scanners, Small Appliances, Projectors, DVD Players, Home Theaters, etc must be returned within 3 days of the sale date. All products are subject to a 20% restocking fee.


    EXCHANGE PROCEDURES:

    • When you receive the package you must open it immediately to make sure that the package is in perfect conditions. If there is anything wrong you must contact us immediately at customerservice@mgsmart.com to let us know what item(s) you wish to exchange and therefore start the exchange process.

    • You will be given a code to confirm that you are in the process of an exchange. No item will be accepted or exchanged if you do not have an EMA.(Exchange Merchandise Authorization).

    • If you want to return the merchandise because you decide that you don't want it or don't like it, you will be charged the shipping charges and the exchange will be able to realize once we have the original product and our service department determines that the product at perfect condition. To the contrary you may be charged additional charges.

    There will be no exchanges on any merchandise found to be worn, used, or  tampered with. 

    • For an exchange we will pay your shipping as long as you make another order.


    There will be no returns/exchanges on any Limited Edition, Collectibles items, Vinylmation,Fine Jewerly, Memorabilla merchandise, trading pins, Special orders Merchandise and Merchandise marked " AS IS " or " All Sales Finals," Gif Boxes,Plastic Shopping Bags.(No exceptions)


    • Once you have your exchange Merchandise Authorization code we will gladly send you a pre-paid Ups Label via e-mail.

    • If you decide not to purchase another product we will be take it as a return and we will charge you the shipping cost both ways plus 20% of Re-stocking Fee.

    • The New Product you select won't be sent out until MGSMART.COM Receives the product in question.

    • MGSMART.COM is not Responsible for any products returned via USPS, UPS, FEDEX or any other carrier until received.

    • Delivery costs on exchanges may vary depending on Mgsmart.com 's return/exchange policy in products such as furniture, refrigerators, washers, dryers or any other product of great magnitude that have been delivered by Mgsmart.com, s delivery trucks.

    • Some Restriction may apply on products such as furniture depending on the manufacturer or distributor.

    • An EMA is an Exchange Merchandise Authorization. MGSMART.COM reserves the right to either authorize or refuse an exchange based on the terms above.

    •Shipping And Delivery Charges are not refundable and you will be responsible for paying for the new shipping and insurance charges both ways ; you will be charged at the same payment method. (No exceptions). 

    RETURN POLICY:

    If you wish to return the merchandise because you decide than you don't want it or don't like the style then it must be reported no later than 3 days of your receiving the initial order ( Based on the Ups Tracking number ). No return will be accepted after 3 days of the shipping date.

    We must be notified of any return or exchange within 3 days of your receiving the initial order.  After the 3 days this return policy is void.

    Acceptable identification may be requested during any return transaction.

    There will be no returns on any merchandise found to be worn, used, or tampered with. 

    Shipping And Delivery Charges are not refundable and you will be responsible for paying for the new shipping and insurance charges both ways ; you will be charged at the same payment method. (No exceptions). 

    RETURN PROCEDURES:

    • E-mail us immediately at customerservice@mgsmart.com to let us know that you want to return your order and therefore start the return procedure add your phone number or cell to reach you.

    • Next we will instruct you on what to do.

    • We will provide you with a special return merchandise authorization code called RMA and we will instruct you on what address to send the merchandise to. NOTE: We will not accept any package without the authorization code.

    • Note that you will be charged a 20% Re-Stocking Fee plus shipping and Handling both ways.

    • If the product you purchase is damage or defective MGSMART.COM will be offer a exchange of the same exact items; if you decide  not  to take that option MGSMART.COM will be responsible only for the shipping charges to return the item to Mgsmart.com and the 20% re-stocking fee will apply (No exceptions). We will send you a pre-paid Ups Label via e-mail.

    There will be no returns on any merchandise found to be worn, used, or tampered with.- There will be no returns/exchanges on any Limited Edition, Collectibles Merchandise, Vinylmation,Fine Jewerly, Memorabilla merchandise, trading pins, Special orders Merchandise and Merchandise marked " AS IS " or " All Sales Finals," Gif Boxes,Plastic Shopping Bags.(No exceptions) 
    • Everything must be boxed in its original packaging and must include all the protective foams that come surrounding the item.

    • Mgsmart.com Reserves the right to refuse any product that comes incomplete.

    • Mgsmart.com Reserves the right to refuse a product if returned in less than perfect condition, without its original box and without a RMA code, and all shipping charges will be the buyer's responsibility.

    •Shipping And Delivery Charges are not refundable and you will be responsible for paying for the new shipping and insurance charges both ways ; you will be charged at the same payment method. (No exceptions). 

    • MISSING ITEM OR DAMAGED PRODUCTS FEE : A missing item or damaged product fee will be charged to the original form of payment for any product that is returned damage or if any of the original contents are missing (i.e.,any product not in " like new " condition).Charges will be determined based on the products condition.

    •••The Fallowing Products Have Some Return Exception:

    Books, Movies, Music, Video Games & Software : CDs, DVDs, Video Games & Software must be returned unopened. This means that the plastic wrapping should still be intact. BOOKS: Cannot be returned.


    ELECTRONIC:

    • Computers Hardware’s: Must be returned with any included software within 3 days of the receipt.

    • Computer Components and Accessories: Must be returned with 3 days of the receipt.

    • Computer Software: Must be returned unopened.

    • Camcorders and Digital Cameras: Must be returned within 3 days of the receipt.

    • GPS Units, Digital Music Players, and Potable Video Players: May be returned for refund or exchange with receipt WITH 3 DAYS.

    • TVs 20 inches or larger cannot be accepted without original packing and receipt. Any protection that comes on electronics, for example, foams must be included protecting the TV and must be sent back UPS Ground and insured.

    • All electronic items must be returned in the original Packaging .with its accessories and wrapping.

    • Other restrictions may apply.


    JEWELRY:

    • Our 3 days return policy gives you plenty of time to considerer you purchase .If you are not satisfied with your purchase, you can return the item following this procedures:

    ° Be sure to ship your item fully insured and request a return confirmation receipt. ° Mgsmart.com will not be responsible for loss or damage of return shipments.

    ••• Note ••• that items showing signs of wear or those that have been engraved, altered, resized, or damage in any way cannot be accepted for return.


    PERFUMES AND COSMETICS:

    • By Company Policy must come in its original packaging. This means the plastic wrapping should still be sealed. (Restrictions may apply).

    HANDBAGS, WALLETS & SUNGLASSES:

    • Must be returned in their original packaging.

    TOYS:

    • May only be returned in their original box ; Mgsmart.com reserves the right to refuse a product if it has signs of use even if it comes in its original packaging .


    CLOTHING AND SHOES:

    • Cannot be returned only exchanged (No exceptions).


    • If the product is sold out Mgsmart.com or Mgsmart.ecrater will provide a store credit only after the products pass the verification for our inspection department..

    •There will be no exchange or store credit on any merchandise found to be worn, used, or tampered with...

    COSTUMES AND ACCESSORIES:

    We must be notified of any return or exchange within 3 days of your receiving the initial order.  After the 3 days this return policy is void.

    Returns in October are subject to our approval.

    There will be no returns on any merchandise found to be worn, used, or tampered with.- There will be no returns/exchanges on any Limited Edition, Collectibles Merchandise, Vinylmation,Fine Jewerly, Memorabilla merchandise, trading pins, Special orders Merchandise and Merchandise marked " AS IS " or " All Sales Finals," Gif Boxes,Plastic Shopping Bags.(No exceptions) 

    Shipping And Delivery Charges are not refundable and you will be responsible for paying for the new shipping and insurance charges both ways ; you will be charged at the same payment method. (No exceptions). 

    • Mgsmart.com Reserves the right to refuse any product that comes incomplete.

    • Mgsmart.com Reserves the right to refuse a product if returned in less than perfect condition, without its original box and without a RMA code, and all shipping charges will be the buyer's responsibility.


    DROP SHIP DELIVERIES:

    • Different policies and times apply depending on each manufacturer; please contact us immediately to via email to: customerservice@mgsmart.com so that we may examine your case .It is very important that you contact us ASAP. (Add your phone # and email to contact you).

    CATALOG SPECIALS:

    • We do not accept returns on any items which were bought for special price unless the product is damage or defective.

    ••••••• If you have any question about our Return or Exchange Policy, please contact us via email to customerservice@mgsmart.com; our representatives will be able to help you and inform you of any return cost. We will do our best to process your return /exchange as soon as possible. Mgsmart.com reserves the right to deny any return. Please allow between 14-21 days to receive your order.


    100 % RETURN IS NOT GUARANTEED; IT WILL BE BASED ON THE CONDITIONS OF THE PRODUCT.

    Thank you for shopping at Mgsmart.com!

    Copyright © 2007 - 2013 Mgsmart.com All Rights Reserved.